We offer $5.00 shipping on our subscription boxes that ship within the USA's 48 contiguous states. International order rates are calculated at checkout. Other store item rates are based on weight and size. All orders will be shipped via USPS.
All boxes ship on the 25th of the month, or the 26th if it falls on a Sunday. Custom paper craft orders are shipped the business day after they are completed.
USA orders typically take 4-10 business days to arrive once shipped. International orders vary by distance and carrier. Tracking will be provided by email once your order's shipping labels are printed.
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. International shipments may be subject to duties upon delivery and are the responsibility of the customer.
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel subscription box orders after they have been shipped. Custom paper craft orders may not be cancelled after the consultation session.
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription. You can also access the "Subscription" option from your order confirmation email.
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.